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Welcome to PCS Home Group, your trusted real estate team serving Joint Base Lewis-McChord (JBLM), Olympia, Lacey, Lakewood, Dupont, and the greater South Sound.

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    Our mission at PCS Home Group is to ensure that every property owner has an exceptional experience with their most valuable asset. Whether you are an investor with a rental portfolio or you received PCS orders and relocating away--we can step in and help you manage the day-day tasks of managing your property.

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    FINANCING GUIDE 02 What Our Team Can Do For You

    What Our Team Can Do For You

    Marketing

    PCS Home Group will market your property to prospective tenants creating maximum exposure for your property.

    Your property will be listed on a multitude of sites, such as Zillow, Trulia, Hotpads, AHRN, property management website, facebook, and more! In addition, each property will have a yard sign placed in the yard.

     

    Rental Analysis

    We perform extensive research providing you a FREE custom market analysis for your property. This is the first step in honing in on topline revenue expectations for your rental home.

     

    Tenant Screening

    Most up to date technology to screen & process prospective tenants ensuring each new resident not only is well qualified focusing on credit, income, background check and prior rental history.

     

    Lease Excecution

    We prepare and handle all leases, disclosures, and addendums for you.

     

    Rent Collection

    We handle all rent payments are processed as they are received and disbursements to owners are made on the 10th of each month.

    Our tenants can pay rent online through the tenant portal via direct deposit. We send a monthly owner report detailing all activity.

     

    Maintenance

    We conduct a detailed move-in inspection to record the condition of the property at the beginning of each tenancy. We have a network of contractors and vendors that provide us with great service and at the best prices. We perform regular semi-annual inspections of the property to ensure the upkeep of the property.

    Why choose property management

    Why should I hire PCS Home Group to manage my rental property?

    At PCS Home Group, we’re a full-service property management company serving Thurston and Pierce County, protecting your real estate investment—your most valuable asset. Whether you’re an investor with a rental portfolio or received PCS orders and are relocating away from JBLM, we handle all the day-to-day tasks so you get maximum revenue, proper maintenance, hassle-free tenant management, and automatic owner statements through your online portal.

    What makes PCS Home Group different for JBLM rentals?

    We've PCS'd ourselves—my husband served 20 years in the military, so we truly understand the unique challenges of JBLM-area rentals, from military timelines and quick turnovers to VA tenants and peak season demand. As your full-service property management company in Thurston and Pierce County, we maximize your revenue and protect your investment with hassle-free tenant placement, proper maintenance, and automatic owner statements through your secure online portal.

    What types of properties do you manage?

    We manage single-family homes, townhomes, condos, and small multifamily properties in DuPont, WA and Thurston County (Lacey, Yelm, Olympia, and Tumwater). Whether you own one rental or a portfolio, we have the systems to handle it.

     

    Our services

    What exactly do you handle as my property manager?

    We handle everything: marketing your property across military networks and online platforms, thorough tenant screening, lease signing and enforcement, rent collection, 24/7 maintenance coordination for emergencies, inspections, and annual financial reporting. You get one monthly check and a detailed owner portal—as stress-free as possible.

    How do you find and screen tenants?

    We market your property across multiple platforms including Zillow, Realtor.com, Facebook Marketplace, Facebook groups and our local networks to reach qualified renters quickly. Every applicant goes through our thorough screening process: credit checks, eviction history, income verification (2.75x rent), rental references, and criminal background checks applied consistently to all applicants. We only place reliable, qualified tenants.

    What’s your maintenance process?

    We use licensed and bonded contractors plus our in-house licensed and bonded handyman for faster response times. Every maintenance request goes through our 24/7 system—you approve anything over $500—and as a smaller company, we communicate with you throughout the entire repair process. You’ll get before/after photos and invoices through your owner portal.

     

    Military-specific advantages

    How do you handle PCS turnover and vacancies?

    We specialize in JBLM’s PCS cycles—marketing ramps up 60 days before peak move seasons, targeting incoming renters who need housing immediately.

    Can you handle VA assumable mortgages for renters?

    Absolutely—we coordinate with lenders and tenants on VA assumable mortgages, ensuring smooth transitions when military tenants buy or transfer. This unique service keeps your property rented and cash flowing even during ownership changes.

    What about deployments and military-specific lease breaks?

    We know SCRA and military lease termination rules inside out—when service members deploy or get orders, we handle early terminations professionally, re-rent quickly, and protect your interests while respecting their service obligations.

    Fees and costs

    What are your management fees?

    Our fee is a simple percentage of monthly rent collected—10% and a one time listing fee. No hidden fees, no re-leasing fees, no maintenance markups. You get a clear breakdown upfront, and we only get paid when rent is collected.

    Who pays for repairs and maintenance?

    Tenants pay for damages beyond normal wear. We handle routine maintenance from rent income (your approval required for anything substantial), and capital improvements are always your decision. Yearly inspections catch issues early to protect your equity.

    How do I get my statements and track performance?

    You get a secure owner portal with real-time access to financials, maintenance logs, inspection reports, and market data. Monthly statements arrive like clockwork, and we provide year-end tax documents so your accountant has everything needed.

     

    Getting started and contracts

    How do I get started with PCS Home Group?

    It’s simple—contact us for a free rental analysis and property consultation. We’ll walk your property, discuss your goals, provide a customized management proposal, and can onboard within 48 hours if you’re ready. No pressure, no cost for the analysis.

    What’s the lease term and can I cancel?

    We use 12-month term leases.

    Do you handle evictions if needed?

    We don't handle full court evictions, but we guide you through every step of the process. We post required notices, coordinate with our recommended attorney, and manage communication while your case is active. This is exactly why our thorough screening process is so important—we work hard upfront to minimize these situations entirely.

     

    Selling your rental

    What if I decide to sell my rental property?

    No problem—we’re also expert listing agents who specialize in JBLM-area sales. We’ll provide a free market analysis, coordinate showings around tenants, and can transition seamlessly from management to sale. Many owners use us for both services.

    Can you help me buy more rentals around JBLM?

    Absolutely—we help investors build JBLM rental portfolios with cash-flow-positive properties. I’ll show you turnkey rentals already meeting investment goals, or fixer-uppers with strong upside in military-demand neighborhoods.

    Ready to simplify your rentals? Contact PCS Home Group today.

    Whether you have one JBLM rental or ten, we make property management stress-free so you can focus on what matters—your family, your career, your next mission.

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